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Frequently Asked Questions

How long is the order processing time?

Most of the orders will be shipped out the same day, or next working day

How do I make an exchange?

Buyer has to return the item to our store for exchange.

What kinds of payment methods do you accept?

Currently accepting Credit and Debit Card Payment only.

Do you accept Cash on Delivery orders?

Yes. Listed price plus VAT and Dhs.25.00 courier charge applicable for such shipments. Inform the required item, delivery address and contact number through Contact us section for COD shipments.

Are the brands authentic?

On skyrockuae.com, we ensure that the brands listed are authentic and sourced from trust-worthy suppliers.

What is Re-manufactured Ink / Toner Cartridge?

These are re-manufactured from previously used original ink and toner cartridges.

What is compatible ink and Toner Cartridge?

Compatible ink/toner Cartridge is manufactured by third party manufacturers and is designed to work in branded printers.

Can we order Printer Consumables and other IT products, that are not listed ?

Send us brand, item details and part number through contact us section, we will inform on availability and price.