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Shipping & Returns

Shipping & Delivery

Most of the orders will be shipped out same day, or next working day. Courier Company will contact the buyer to arrange delivery.

Cash on Delivery

Listed price plus VAT and Dhs.25.00 courier charge applicable for such shipments. Inform the required item, delivery address and contact number through Contact us section for COD shipments.

Tracking your Order

Courier contact details and tracking number will be e-mailed to the buyer once the item is shipped.

Return Policy

When a buyer dissatisfied with Goods purchased, the item need to be returned in a condition that is fit for resale. Software and consumables can only be returned if they have not been opened.

Warranty

All branded hardware sold by us are covered by the manufacturer's original warranty, which is at least 1 year from the date of order, unless otherwise stated. We will supply warranty providers contact details, and location address along with product invoice when shipping the item. Most of them are based in Dubai.

Money Back Guarantee

In the unlikely event that a product sold by us is faulty or becomes faulty within 7 days of the delivery date, we will arrange for a courier to collect the item from you and will cover the shipping costs both ways, and arrange full refund to the buyer.

Privacy Policy

We do not sell, trade, or transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.